Shipping policy

Shipping Policy

We prioritize fast and reliable shipping to ensure your order arrives as quickly as possible. We are committed to providing you with the best service, no matter where you are.

Processing Time

  • Order Processing: All orders are processed and shipped within 0-1 business days after receiving your order confirmation email. You will receive a notification once your order has been shipped.

Shipping Rates and Delivery Estimates

  • Standard Shipping: Free
    Estimated delivery time: 0-1 business days.

Note: Delivery times include both the processing and transit time. Actual delivery times may vary depending on your location and other factors.

Shipping Carriers

We use the following carriers to deliver our orders:

  • USPS, UPS, FedEx, DHL, etc.

International Shipping

We offer international shipping to most countries. Shipping costs will be calculated and displayed at checkout. Please note that international shipments may be subject to customs fees, duties, and taxes which are the responsibility of the customer.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can track your order through the carrier's website.

Shipping Restrictions

Certain products may have restrictions on shipping and cannot be shipped to specific destinations. If there are any restrictions, they will be noted on the product page.

Missing, Lost, or Damaged Packages

  • Missing Packages: If your package has not arrived within the estimated delivery time, please contact us at steamgamingstore3@gmail.com for assistance.

  • Lost Packages: If a package is marked as delivered but you have not received it, please contact us within 7 days of the marked delivery date. We will work with the shipping carrier to resolve the issue.

  • Damaged Packages: If your package arrives damaged, please contact us immediately with photos of the damage and we will assist you with a replacement or refund.